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Allegations Of Misleading Customers

Ring to Pay $58 Million over Privacy Concerns

Allegations of Misleading Customers

Ring, the Amazon-owned maker of video surveillance devices, has agreed to pay $58 million to settle allegations that it misled customers about the privacy and security of its products. The Federal Trade Commission (FTC) filed a lawsuit against Ring in May, alleging that the company violated a portion of the FTC Act that prohibits deceptive or unfair practices.

The FTC alleged that Ring misled customers by failing to adequately disclose that its devices could collect and transmit data, including video footage and audio recordings, to third parties without the users' knowledge or consent. The FTC also alleged that Ring failed to take reasonable steps to protect the security of its devices and the data they collected.

As part of the settlement, Ring has agreed to make a number of changes to its business practices, including:

  • Providing more clear and conspicuous disclosures to customers about the data that its devices collect and transmit.
  • Taking reasonable steps to protect the security of its devices and the data they collect.
  • Providing customers with the ability to opt out of the collection and transmission of their data.

The settlement is the latest in a series of actions taken by the FTC against companies that have allegedly misled customers about the privacy and security of their products. In recent years, the FTC has taken action against companies such as Facebook, Google, and Twitter for alleged privacy violations.


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